Reference verifications are conducted by contacting individuals, provided by the applicant or client, with whom they have worked in a professional capacity or know personally. Examples include, but are not limited to, supervisors, colleagues, and clients. Upon contacting each professional reference, a series of questions are asked relating to the applicants’ skills and abilities in a work environment. Five attempts will be made to speak with each reference via telephone and/or email. We have a set of 25 questions that we ask the personal or professional references. If preferred, our clients can provide their own set of questions.